Privacy Policy
Overview
This policy explains how Fruitful Wellness Massage, 12 Castleridge Drive NE, #5, Calgary, Alberta T3J 1V4, collects, uses and protects personal information when you use this website, contact us or respond to one of our ads. Alberta’s Personal Information Protection Act (PIPA) applies to private businesses in Alberta, and we aim to follow it.
Last updated: 10 November 2026.
Information We Collect
Depending on how you use the site and our services, we may collect:
How We Use It
We use your information to reply to your enquiry, book and deliver your massage safely, send appointment-related messages and keep the records the business needs. We do not sell personal information. We share it only with service providers we need to run the business (for example booking, email or payment tools) or where the law requires it.
Facebook and Instagram Ads
When you submit a lead form on Facebook or Instagram, Meta handles that information under its own privacy policy. We receive only the details you chose to submit and use them to contact you about your enquiry.
Where Your Information Is Stored
We keep enquiries in a customer-management tool (HighLevel) and in our business email. These providers operate outside Canada, including in the United States, so your information may be stored or processed there and may be accessible to authorities under the laws of those countries. Email us if you would like more information about the service providers we use.
Emails and Messages
We contact you about your enquiry or booking because you asked us to. We will send promotional emails or texts only with your consent, and each promotional message will include a way to unsubscribe. You can withdraw your consent at any time.
Keeping Your Information Safe
We keep personal information only as long as we need it for the purposes above or as the law requires, and we use reasonable safeguards such as password-protected accounts. No online system is completely secure, so we cannot guarantee absolute security.
Your Rights
You can ask for a copy of the personal information we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to keep it. Email fruitfulwellnessmassage@gmail.com or call 587-837-9827 and we will respond within thirty days. You can also contact the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).
Changes
We may update this policy. The version published here, with the date at the top, is the one in force.
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